If there is something wrong with the order, such as broken or missing parts, please notify us as soon as possible so we can resolve the issue.
If your would like to return the order, please contact us by phone or email for instructions. Rainfresh will gladly refund items within 30 days of purchase provided items are new, unused and in original packaging, with the exception of product defect as deemed by Envirogard Products.
Once items are used, they will be considered FINAL SALE and will not be returnable. These items will, however, be covered under their respective product warranties.
Return shipping must be prepaid by customer and addressed to:
Rainfresh Online Store Returns
446 Major Mackenzie Dr. E
Richmond Hill, ON