When will my order ship?
Orders are processed Monday through Friday between the hours of 8:00 am and 5:00 pm EST. If you place an order on the weekend or statutory holiday, it will be processed on the next business day. All Orders will be shipped from our warehouse in Richmond Hill, Ontario.
Where do you ship?
Typically we only ship within Canada. If you would like to place an order to be shipped internationally please contact us first for a quote. Shipping rates vary depending on location.
How will my order be shipped?
All orders will be delivered by Purolator. Purolator does not ship to Post Office boxes. Please call for additional shipping methods.
Do I need to be home to accept a Purolator shipment?
No, Purolator can leave the shipment in a safe place with no signature required. We understand that in many cases, deliveries are during the day when it is possible that no one is home to sign for the package. Typically, we ship the order with no signature required.
